FAQs

Everything you need to know about Ognomy, sleep apnea, telemedicine, and more. But, if we don’t answer your question here, please don’t hesitate to contact us with any questions.

How does Ognomy work?

How does Ognomy work?

In short, Ognomy makes it simple to get tested, diagnosed, and treated for sleep apnea without ever leaving your home.

  1. First, register as a new patient online, or download the Ognomy app on the App Store or Google Play.
  2. Sign up to create an account. Enter in your name, phone number, state, and some basic information (just like you would give in a normal doctor’s office) and then you can book a video call with a sleep doctor.
  3. Before your consultation with the doctor, Ognomy will determine any costs related to the process. If you have insurance information, you can upload it and the Ognomy customer service team (referred to as the Sheepa team) will verify what, if any, your co-pay will be. If you don’t have insurance, the Sheepa team will talk you through some options. Don’t worry, you can always cancel your appointment with the doctor up to 24 hours prior to your consultation without being charged.
  4. During the video call, your doctor will determine If you are a likely candidate for sleep apnea. If so, they will then send a sleep test to your home.
  5. You can easily follow the instructions to set up the home sleep test. Just insert the cannula into your nose, put the oximeter on your finger, strap the HST to your chest, and click the button to start the test. Spend the night in your bed with the equipment connected to you. When you wake up in the morning, click the button again to stop the test.
  6. The next morning, you can put the equipment back into the package Ognomy provided, which has pre-paid postage already attached, and send it back to us.
  7. Your doctor will review the results of the study. You can schedule your follow up appointment anytime (this is required to discuss your results, diagnosis, and next steps in your treatment plan). If the right treatment for you is a CPAP device, you can receive that without having to leave your home as well. Other options can include; oral appliances, lifestyle changes and surgical treatments.
What is the quality of the care I’lll receive?

Ognomy’s board-certified and licensed sleep medicine doctors are the best in their field.

How do telehealth and in-person care work together?

Sometimes they work in tandem. After your initial evaluation, your provider might suspect a diagnosis that requires an in-person evaluation, or even a sleep study in a sleep center. If so, your provider will work closely with a center near you, or a center directly associated with your provider.

What states does Ognomy operate in?

Ognomy is accepting new adult patients all the time. Ognomy is expanding into more states every month, but we are not currently seeing pediatric patients younger than 12 years old via the Ognomy platform.

What hours are you available?

Normally you will be able to get a telemedicine appointment within a week of registering. Once you log on to the Ognomy platform and are matched with your provider, you will be able to see the hours of availability for the providers in your state. 

If you find the available dates and times are not convenient, you can actually switch to a different provider to find a more appropriate schedule. Ognomy also offers appointments at nights and weekends for your convenience in most states.

I think this is right for me, but I still have questions.

No problem. Don’t hesitate to email us on sheepa@ognomy.com or call us on 1-877-664-6669 with any questions.

Can I speak to someone on the phone?

Yes, you can call 1-877-664-6669 to speak to the Sheepa (customer service) team or email them at sheepa@ognomy.com with any questions.

Does Ognomy work on my smartphone?

Yes, Ognomy works on most Android and Apple devices.

Why is it called “Ognomy?”

Ognomy comes from the Greek word “physiognomy” which is the art of diagnosis based on facial expression/structure. Since telemedicine is truly a face-to-face visit with your provider, physiognomy surely plays a role!

How does the home sleep test work?

Once you have your virtual consult with the doctor and we determine a sleep test is necessary for you, we will send it to your home. When you receive the test, you will be required to wear it for one night in your own bed and send it back to us the following day in the pre-paid shipping package that will be provided to you.

We’ll review the results of the test and have a follow up virtual visit with you to discuss those results and your treatment options.

What is the Ognomy at-home sleep test?

The Ognomy at-home sleep study is FDA approved, highly effective, and is shipped directly to your home. The test will monitor your oxygen and breathing levels and even your pulse rate. Ognomy also provides full instructions to enable you to self-administer the test, so you never have to travel to, or stay overnight, in a sleep test center.

You simply wear the test (3 simple steps and then click the start button) for one night and then you send it back to Ognomy. The study will be reviewed and hand-scored by a sleep technician and then interpreted by your doctor, who will decide the best course of action depending on your results.

This home testing option reduces the amount of time you would spend at numerous in-person appointments with a doctor, at a sleep center, or collecting and returning the equipment.

Are home sleep tests accurate?

Yes! Ognomy sends you a scientifically proven FDA approved home sleep test. Your results will be reviewed by a board-certified sleep specialist.

How does the home sleep test work?

Once you have your virtual consult with the doctor and we determine a sleep test is necessary for you, we will send it to your home. When you receive the test, you will be required to wear it for one night in your own bed and send it back to us the following day in the pre-paid shipping package that will be provided to you.

We’ll review the results of the test and have a follow up virtual visit with you to discuss those results and your treatment options.

What is the Ognomy at-home sleep test?

The Ognomy at-home sleep study is FDA approved, highly effective, and is shipped directly to your home. The test will monitor your oxygen and breathing levels and even your pulse rate. Ognomy also provides full instructions to enable you to self-administer the test, so you never have to travel to, or stay overnight, in a sleep test center.

You simply wear the test (3 simple steps and then click the start button) for one night and then you send it back to Ognomy. The study will be reviewed and hand-scored by a sleep technician and then interpreted by your doctor, who will decide the best course of action depending on your results.

This home testing option reduces the amount of time you would spend at numerous in-person appointments with a doctor, at a sleep center, or collecting and returning the equipment.

Are home sleep tests accurate?

Yes! Ognomy sends you a scientifically proven FDA approved home sleep test. Your results will be reviewed by a board-certified sleep specialist.

How do I pay for Ognomy?

Ognomy is covered by most major health insurances, including Medicare, in most regions. If not covered by your insurance or if you have a high-deductible plan or no health insurance at present, Ognomy offers a very reasonable self-pay option for you.

Prior to your appointment, you are not obligated to pay any costs. You can always cancel 24 hours in advance of your video appointment with no penalty.

Do I need insurance?

Ognomy accepts most insurances and will verify coverage after you set up an appointment and before you are charged anything. If you don’t have insurance, we also offer self-pay options and can discuss those with you after you make your appointment.

Again, you can cancel your appointment 24 hours in advance with no charge.

Will the appointment costs differ from traditional visits?

No, the cost of a home sleep test is less expensive than a traditional sleep study. If paying by insurance, your co-pay will likely be the same.

Are there additional fees for online visits?

No, you may be responsible for your typical specialist visit via copay, but there are no additional fees. Furthermore, you will never be charged a fee without your consent.

If you have a high-deductible plan or no health insurance at present, Ognomy offers a very reasonable self-pay option for you.

Contact us at sheepa@ognomy.com if you would like more information.

How can a doctor know what’s going on through video?

Ognomy’s board-certified sleep specialists have years of sleep medicine experience and can confidently make diagnoses through our sophisticated telemedicine and home testing technology.

During your telemedicine consultation, the sleep specialist will check your medical history and perform a physical examination, which includes an examination of your throat via your phone camera. 

Ognomy isn’t a sleep tracker or a company selling sleep devices. Ognomy has a science-based, physician led approach to high quality, comprehensive, sleep apnea care.